Each year, thousands of Arizona residents email or call Rosie Romeroβs radio show with questions about everything from preventing fires in their chimneys to getting rid of tree roots invading their sewer system. His goal is to provide answers that suit the specific lifestyle wherever someone lives in Arizona.
Q: A few weeks ago, I noticed water coming into my kitchen from a leaky pipe behind the microwave.Β It damaged the wall and my cabinets. It turned out that the problem was a nail that had been driven into a pipe 19 years ago, and there had been a slow leak for a long time. I had a recovery firm come in and everything was thoroughly cleaned up. But when I filed a claim with my insurance company for the clean-up costs, they said that the water had to have been visible some time ago, and we did not react quickly enough to mitigate the damage. So theyβre going to deny my claim.
A:Β After you get a written statement from the insurance company denying your claim, you can take it to the state Department of Insurance and make an appeal. Unless you had seen a big stain on the wall or a pool of water on the floor, Iβm not sure that you could have known about the situation before the real flood took place in your home.
For more do-it-yourself tips, go to rosieonthehouse.com. An Arizona home building and remodeling industry expert for 25 years, Rosie Romero is the host of the syndicated Saturday morning Rosie on the House radio program, heard locally from 8-11 a.m. on KNST-AM (790) in Tucson and KGVY-AM (1080) and -FM (100.7) in Green Valley. Call 888-767-4348.
