Social Security Administration to end identity checks by phone for new and existing recipients
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To limit fraudulent Social Security claims, the Trump administration is stopping identity verifications over the phone, instead forcing millions of new applicants and existing recipients to verify online or in person at a field office. (AP Video: Nathan Ellgren)
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The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.
Beginning March 31st, those who cannot verify their identity online will be required to visit an office. To complicate matters, Social Security field offices across the country will be closing.
